SHIPPING METHODS

The delivery methods depend on the delivery address used. The price of delivery depends on the delivery method chosen, the number of items in your order and the location of your delivery address. This price is calculated automatically during the step of selecting the delivery method after confirming your basket.

HOW TO RETURN A PRODUCT

In accordance with the law, upon receipt of your package, you have 14 days to exercise your right of withdrawal.
If you wish to exercise your right of withdrawal, you can contact us via our online form at the bottom of this page.

You must return your product no later than 14 days after you have communicated your withdrawal decision to us.

Any return must either be done via our online form, or be the subject of a request to the email address [email protected] (form to be completed for sending by post or email available here), and this before any physical return of the product. We will send you an acknowledgment of receipt.

 

Return the product to us at the following address:

CAP-K Technologies
6 Allée des Tricheries
31840 Seilh
France

 

Your return will only be accepted under the following conditions, namely, if it is:

  • Within the return period, i.e. 28 days from delivery.
  • In its original packaging, suitable for resale, accompanied by all documentation and instructions
  • Complete, undamaged (new condition), not adjusted and that has not been used or soiled
  • Accompanied by a copy of your purchase invoice identifying you

Please take special care with the return packaging so that the original packaging is not damaged during return transport. To do this, use the original shipping carton or a new shipping carton if necessary.

 

Important:

 

You are responsible for the return costs. Under no circumstances do we accept returns sent on a COD, postage due.

Your refund will be made by the payment method used for the Order on our website.
The refund will be made within fourteen (14) days of the date of receipt of the withdrawal request, provided that the Product has been returned to us.

As long as the Product has not been returned to us, the refund may be postponed to the date of receipt of the returned Product.

If upon receipt of the product to us it has been returned incomplete, worn, washed, damaged, soiled or damaged …, your return will be refused.

For more details, refer to the “Return of products” chapter of our general sales conditions (GTC).

Please take special care with the return packaging so that the original packaging is not damaged during return transport. To do this, use the original shipping carton or a new shipping carton if necessary.

Our teams are at your disposal for any other request.

FORM

For the attention of CAP-K Technologies, 6 Allée des Tricheries 31840 Seilh France ([email protected]):

I hereby notify you of my withdrawal from the contract for the sale of the property below: